Frequently Asked Questions
Products
Do Stautt products contain any preservatives or colorants?
No. At Stautt, we preserve the natural quality of ingredients by eliminating the use of colorants, preservatives, or artificial flavors.
Are all the ingredients natural?
Yes, all ingredients are carefully selected to ensure quality and contribute to a healthy lifestyle.
Can people with dietary restrictions consume Stautt products?
Some of our products may contain traces of peanuts, tree nuts, gluten, and other allergens. We always recommend checking the specific ingredient list for each product and, in cases of severe allergies, consulting a healthcare professional before consumption. We work to ensure label transparency so you can make informed and safe choices.
Gummies
Can I take more than 2 gummies a day?
It is not recommended to exceed the daily dose of 2 gummies. This quantity has been carefully formulated to provide the ideal dose of nutrients, ensuring effectiveness and safety in consumption.
Do the gummies contain added sugar?
No. The gummies are sweetened with maltitol and maltitol syrup, sweeteners that, although offering a sweet taste similar to sugar, have fewer calories and a lower glycemic index.
Do the gummies contain natural ingredients?
Yes. The formulas were developed with a high standard of quality and, in addition to vitamins and minerals, contain natural extracts from various plants.
Can I take different types of gummies at the same time?
Yes, they can be taken at the same time.
Beauty, Focus & Tanned Gummies
How long do I need to take the gummies before they start working?
The effect of the gummies varies from person to person, but results are usually noticeable after a few weeks. For better effectiveness, it is important to take them for at least 3 months.
What time of day should I take the gummies?
The gummies can be taken at any time of the day and do not need to be taken with food or water.
Sleep Gummies
What time of day should I take the gummies?
The gummies should be taken at night, 30 minutes before going to sleep, to fall asleep faster and enjoy a deeper, more restful sleep.
How long after taking the gummies do they start to work?
The effect is felt about 30 minutes after taking them.
Bars
What natural sweeteners are present in the bars?
The bars include dates, honey, and agave syrup as natural sweeteners, maintaining flavor without the addition of refined sugars.
Are the effects of the bars immediate?
The bars are designed to gradually provide energy and well-being. So, although they may offer a feeling of satiety shortly after consumption, the full benefits for the body come with regular use as part of a balanced diet.
Can the bars replace a meal?
No, as they do not provide all the nutrients needed for a complete and balanced meal.
How many bars can I consume per day?
It depends. Normally, we recommend consuming 1 to 2 energy bars per day. Depending on your energy needs and level of physical activity, this amount may vary, as long as consumption is controlled and does not interfere with your dietary goals.
Are Stautt energy bars healthy?
Yes, as the name suggests, they provide quick energy using agave syrup and honey, which are natural sweeteners. Additionally, we include extra virgin olive oil, a source of healthy fat, and ensure the bars are rich in fiber. They’re made with natural ingredients and contain no artificial additives, making them a nutritious and balanced choice.
When should I consume energy bars?
Energy bars should be consumed before, during, or after physical activity. They’re also a great option for a quick snack throughout the day.
Orders
Where can I find my order number?
Your order number is sent via email once payment is completed.
I haven’t received an order confirmation email. What now?
If you haven’t found our email in your inbox, please check your spam folder and make sure your email address was entered correctly.
What is a pre-order?
Buying on pre-order means you’ll be the first to receive the product as soon as it becomes available.
The product I’m looking for is out of stock. Will it be restocked?
We strive to keep all our products available, but due to high demand, some may go out of stock. To be notified when it’s restocked, submit your email address on the product page.
Shipping
Where do you ship your products?
We ship our products throughout Europe.
What is the delivery time for my order?
Delivery time depends on the destination selected during checkout and can range from 2 to 7 days. During holiday periods, delays may occur. Delivery times are the full responsibility of the courier.
Which couriers are available?
We currently work with GLS to ensure greater satisfaction with deliveries.
What is the shipping cost?
Shipping costs vary depending on the selected destination. To check the shipping cost for your order, we recommend adding the desired products to your cart and proceeding to the checkout page, where costs will be calculated based on your address information.
Customer Support
How can I contact Stautt’s Customer Support?
You can contact us via email at geral@stautt.com, Monday to Friday, from 9:00 a.m. to 6:00 p.m.